Sms doesn't work

Go H. Posts: 12 ✭✭

February 2019 in My Mobile

My phone is Samsung S8.
my friend can receive my sms but I don't receive their text messages.
please tell me how to solve this problems.

13

Answers

• 

  Go H. Posts: 12 ✭✭

  February 2019

  I did tried all the proposed solution in this forum, I even format my phone but still doesn't work.

  6
• 

  GyslainH Posts: 319 ✭✭

  February 2019

  Did you just ported you number? If yes it can take a few hours before it’s fully working
  if you checked the APN and everything I would contact fizz but chat

  8
• 

  Toan T. Posts: 8 ✭✭

  February 2019

  Same problem, I couldn't receive any incoming SMS. Still waiting for a fix.

  3
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  Go H. Posts: 12 ✭✭

  February 2019

  Oh it works now cool!
  it waited 1 day and half.

  5
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  Go H. Posts: 12 ✭✭

  February 2019

  SMS and MMS both work now.

  4
• 

  kamurb Posts: 58 ✭✭

  February 2019

  @Go I am also facing the same problem.. I have data and text plan, both does not work. Did you contact the customer support? or I need to wait for sometime?

  2
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  kamurb Posts: 58 ✭✭

  February 2019

  Both data and texts are started work after 6 hours of activation

  2
• 

  Whizz Posts: 23,436 admin

  February 2019

  Hi Go,
  If you have issues with SMS and/ or MMS I invite you to check the following links:
  For SMS: https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages
  For MMS: https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-text-messages-why
  Andrei

  3
• 

  Anne H. #1344 Posts: 648 ✭✭

  March 2019

  Check APN setting.

  2

This discussion has been closed.