SMS problems
Andrew T. #1551
Posts: 28 ✭✭
in My Mobile
Is there a mechanism to notify Fizz that you're having trouble sending SMS?
6
Answers
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You can contact Fizz via chat by opening one of the help page and here is one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Wait for 15 seconds and a bubble chat will appear the right bottom corner of the page4 -
Via chat or contact form in your profile page
Chizz
) 4 -
Go to https://fizz.ca/en/faq/resolving-issues, wait 10 seconds, click green bubble on bottom right, and start chat3
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Outside the chat you can also contact Fizz on Facebook.3
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Fizz has an ongoing (for months) known issue about receiving short code sms. Sending regular sms should work fine but I don't know about sending short code sms (if that's your trying to do).
https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues2 -
Work in process. WAIT 1 month month.1
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