only outgoing sms not working ?

Josef W. Posts: 2 ✭✭

January 2019 in My Mobile

outgoing sms not working ? any suggestion

3

Answers

• 

  DavidC Posts: 380 ✭✭

  January 2019

  Make sure your APN is correctly configured.
  https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  4
• 

  M T. #338 Posts: 2,934 ✭✭

  January 2019

  You need to contact Fizz via chat using a help link for example this link https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  3
• 

  Anne H. #1344 Posts: 648 ✭✭

  January 2019

  Maybe billing error. MT is right, go to https://fizz.ca/en/faq/resolving-issues , wait 10 seconds, click the green chat bubble on bottom right. chat with Fizz

  1
• 

  Julian Z. Posts: 2 ✭✭

  January 2019

  I have the same problem but its outgoing and incoming. Changing the apn helped but its still happening regularly

  1
• 

  Shilgi Posts: 191 ✭✭

  January 2019

  I also had that issue for me updating my phone helped

  1
• 

  Josef W. Posts: 2 ✭✭

  February 2019

  Thank’s for all the input.
  Finally, after 3 days I got a txt from Fizz that my account is activated. I try txt again and both out/incoming mms work.

  0