Phone line wont let me place/recieve a call despite me having Unlimited Voice Plan ?

Posts: 5 ✭✭
in My Mobile
My line is simply cut in terms of voice. I cant send or recieve any calls because it claims its not part of my package. Despite the fact that I have Unlimited Voice data

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Answers

  • Apprentice 1/5 Posts: 1,272 ✭✭
    Was this working before? If it's near your payment date, did the payment fail to go through?
  • Big Geek 5/5 Posts: 648 ✭✭
    Billing error, fizz cut you in end of billing.
  • Big Geek 5/5 Posts: 626 ✭✭
    Use contact form
  • Posts: 5 ✭✭
    I just understood the source of my error ... my credit card expired and I forgot to change it in FIZZ. However, I just did right now. How would I know when my payment is gonna pass ???
  • Posts: 2,934 ✭✭
    Fizz applies payment only once a day. So it should work again tomorrow.
    .
    However you should contact Fizz via chat https://fizz.ca/en/faq/resolving-issues
This discussion has been closed.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Quick Links

Activity feed

    Page 1

    Categories

    Top contributors

    this week

    • wenhan

      @wenhanSupreme Geek 5/5

      1197pts

    • Derr

      @DerrSupreme Geek 5/5

      1088pts

    • Oli 64JKA

      @Oli 64JKASupreme Geek 5/5

      857pts