error ordering sim

Zachary H. #1966
Zachary H. #1966 Posts: 2 ✭✭
in Welcome and join
see attachment. I enter my address, then I get an error when ordering the sim (CHROME)
(NOTE i CHANGED THE ADDRESS IN THE IMAGE FOR PRIVACY)

Answers

  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    It seems like multiple people are having this problem over the last day or two. Use the chat bubble on the lower right corner of an article in the solution hub to chat with customer service and get it resolved.
  • Thomaz
    Thomaz Posts: 4 ✭✭
    Same here. Chat didn't resolve anything, they just confirmed it's a known issue and are working on it.
  • Zachary H. #1966
    Zachary H. #1966 Posts: 2 ✭✭
    I was able to order by bumping the order to 2 SIMs.
  • Thanh S.
    Thanh S. Posts: 360 ✭✭
    Please close this
  • Gualberto
    Gualberto Posts: 340 ✭✭
    Solved it ?
This discussion has been closed.

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