Mobile data does not work
I followed https://fizz.ca/en/faq/what-are-fizz-network-settings-apn to set my APN on my Samsung Galaxy C7 phone. It used to work, but since last week I couldn't connect to the internet using mobile data
17
Answers
-
Have you just activated your sim card?
It might take a while before it gets fully opreational
Chizz )10 -
It used to work and it does not work anymore.
Did you verify to see if you still have any data in your plan ?
https://zone.fizz.ca/dce/customer-ui-prod/#/account/overview11 -
I activated about 1 week ago.
I just got mobile data working 5 minutes ago and lost it again. I have the H+ symbol.9 -
There might be a problem in your area.
Contact Fizz on the chat for an update on the situation and to let them know
Chizz )11 -
You should be able to access internet with H+ , it's just a litltle bit slower than LTE.15
-
Reboot phone, it will work .10
-
Is it working now?3
-
Not working. Will contact Fizz.3
-
update your phone maybe1
-
https://fizz.ca/en/faq/resolving-issues , wait 10 seconds, click green bubble on bottom left.1
-
Fizz is a brand new network if never you encounter any problem due to its early stage you can always check your apn or contact the team during the day time hope your problem will be solved soon but there is so many left to do so be patient fizz is the best network on the place its definitely here to stay1
-
I had issues as well until I set up my APN's diferrently. I have one set-up for MMS as APN type while the other one is set as default and sup. You can configure it anually or edit settings from the ones you received from Fizz.0