One month of failed attempts to port my number from Public Mobile, how do I reach a human at Fizz?
Vlad S.
Posts: 6 ✭✭
Last I saw the "chat bubble" was December 21 and I've checked daily multiple times.
How can I reach someone at Fizz for an explanation as to why my number appears on two accounts, why my Fizz sim card no longer provides data or any kind of signal, and why Fizz deems it reasonable for a public discussion to be the only available venue for their customers to seek help to solve service issues?
How can I reach someone at Fizz for an explanation as to why my number appears on two accounts, why my Fizz sim card no longer provides data or any kind of signal, and why Fizz deems it reasonable for a public discussion to be the only available venue for their customers to seek help to solve service issues?
13
Answers
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no is only virtual or open a ticket in your profile5
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Previous threads I've started have disappeared. What happened there, Fizz?
Please provide an email address you can be reached at since your website's support system is unreliable.
Or a mailing address if you cannot be reached by email.
Thanks,
Vlad7 -
Hi Vlad,
You can schedule a call back from support to manually port your number by going to my profile -> contact forms.8 -
Used this link after logging in to get the chat bubble after a few seconds
https://fizz.ca/en/faq/resolving-issues
Cheers
) 6
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