my bones got added to the wrong account can i change it ?
Duvid Fogel
Posts: 4 ✭✭
in My Mobile
my bones of 250mb got added to the wrong number on my account can i change it to a different number?
16
Answers
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As far as I know bonuses can only be applied to the primary line on your account. Is that the one it was applied to, or did you manage to get it on one of the other numbers?13
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From my experience, you will be able to remove a bonus from your line next month, so I believe you will be able to apply it to right one the following month12
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Next month you’ll be able to switch it. Take care of your bones - Get appropriate doses of vitamin Fizz!12
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I can apply bonuses to either of my numbers. I was actually able to accidentally apply one of them to my unlimited home internet
You can remove them next month and apply to the other number as far as I know. but you can also contact customer care and they might help you apply it to the correct number. 9 -
Customer care can do that. They just changed me to a 343 number without asking me, when they fix my account display bugs3
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Hi Rose,
Because your service address is not in Montreal, you cannot have a 438 or 514 number and that's why you've been assigned a 343 number.
Unfortunately, we are unable to give you a Montreal number, because your service address is not in Montreal.
Luciana1
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