I activated my SIM card. I can call and text, but can not send MMS and have no data. APN is configur
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Stanislav B.
Posts: 3 ✭✭
in My Mobile
I activated my SIM card. I can call and text, but can not send MMS and have no internet without wi-fi. APN is configured as described in the documentation. Restarted the phone several times. No luck.
Please advice.
Thank you!
Please advice.
Thank you!
16
Answers
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Is this iPhone, if yes, you need upgrade firmware to 12.1 . If it's Android, you need make sure you have data in your plan. Fizz need data to send/receive MMS .12
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It is likely there are some problems with your apn configuration.12
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If its iphone like Ann said you have to update to your phone. Mine didnt work till i updated ios.. sad9
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Try turning LTE off and then send or receive messages on 3G. Then turn LTE back on.
Second option. Connect to FizzEXT and try sending messages.6 -
Sorry, forgot to mention that it's an Android, a Samsung.
Anyhow, thank you all for participation, I found the issue.
When I went again to Settings → Connections → Mobile networks → Access Point Names → APN, before clicking on APN, to go inside the settings, there is a radio button on the right from APN.
All I needed is to select it.
It's funny as I had no other APN configured, only the Fizz one. Radio button makes no sense in this case, or it should be selected by default as there is no other choice.5 -
Clearly not iPhone since it needs manual configuration. Good news is you got it working.2
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