FIZZ WHIZZ... NETWORK PROBLEM NOT Resolved...Will we get an update?
Nicolas H. 848
Posts: 53 ✭✭
in My Mobile
Can you please update us on the Network being 3G for most people (maybe all?) since Saturday? I understand problems happen, but keeping us informed helps a lot. Thanks in advance!
27
Answers
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They will release an update in 2020, be patient.21
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Welcome to Fizz where everyday is Blackout Day ™️21
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I finally hear back from them and this is all they say!
“we are working on it, but have no ETA to share yet, you can follow the network status here : https://fizz.ca/en/faq/network-status”23 -
@Rob M. So they direct us to last Saturday's update?? Hahahaha PRICELESS!7
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I think it is going to be 3G for a while before they take it to 4G. They are working on stability issues. Lets not forget they are severly understaffed.20
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3g better than 0g I guess19
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At least with 3G you can use GPS
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If the current state of 3G was intended, for stability and troubleshooting / logging / etc, I think many members would appreciate if this was at least stated by Fizz.18
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---Official Updated---
We will only get 4G LTE back when the rest of Canada gets 5G
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Just kidding! :P
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3G is not that bad. I remember old days when I use unused Rogers 3G data to watch youtube. It's watchable.14
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Check the link: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Once I manually added the APN, I was back on 4G. Try it and see if that works for you.
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@Timothy H, 4G is actually 3.5G not LTE. Right now, at least in my region we can only get HSPA+ (4G). This is better than 3G, but much slower than LTE. On an iPhone you would only see 3G indicated, but on many Android phones it will show 4G.12
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Still on 3G (iphone) in the Gatineau area. No idea when LTE will be back since Fizz doesn't mention any timeframe11
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Fizz,
How about an update?
Its one thing to have a network that is not working as advertised, but you should provide some updates for your customer base.
http://bfy.tw/LILs11 -
Have you tried to restart your phone to see ?10
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Yeah i have restarted the phone, no fix.
Just another note, anyone notice how many times you have to restart your phone with Fizz. On Rogers my phone never turned off for months.10 -
There's an update on the French network status page. Basically, we're stuck with the slower speeds until they release an update next week. Sorry for the inconvenience.11
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Hi Allison W.
Thanks for the update.11 -
@Allison W. Just read it, thanks for the update 10
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Until then let’s all get Fizzted with no compensation7
