Running out of data... bad meter?
Adam S. 2297
Posts: 16 ✭✭
Log into my account and it seems I have run through most of my data in one day. Strange since I have not used it much and have been on wifi most of the time. Is others having the same issue? Checked my past 6 months with Freedom and have only used between 1-2GB a month. In less then one day I am nearing that on Fizz. Anyone got any data to gift? LOL
22
Answers
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It does seem to be a meter problem. Others have reported getting 75%+ usage emails when it just wasn't possible. I don't know if anyone has been cut off yet though.13
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There is a problem with the data meter , I suggest you contact fizz about this issue , with this link : https://m.me/fizzca12
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Or through contact forms10
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You can probably check your actual data usage on your phone if it ahs that option and compare it with the one fizz gives you10
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There seems to be a bug with the data meter. But it only applies to some folk. I have a perfectly functioning data meter.10
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Definitely seems to be buggy for some...10
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Yes. The data meter has bugs. Hopefully you don't get charged due to the bug. If you do contact them:
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint6 -
I guess you did some app upgrade trough mobie data.0
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