Running out of data... bad meter?

Adam S. 2297

Log into my account and it seems I have run through most of my data in one day. Strange since I have not used it much and have been on wifi most of the time. Is others having the same issue? Checked my past 6 months with Freedom and have only used between 1-2GB a month. In less then one day I am nearing that on Fizz. Anyone got any data to gift? LOL

Allison W.

It does seem to be a meter problem. Others have reported getting 75%+ usage emails when it just wasn't possible. I don't know if anyone has been cut off yet though.

MoYe

There is a problem with the data meter , I suggest you contact fizz about this issue , with this link : https://m.me/fizzca

Mohammad S. #314

Or through contact forms

Jia L. #749

You can probably check your actual data usage on your phone if it ahs that option and compare it with the one fizz gives you

J. S.

There seems to be a bug with the data meter. But it only applies to some folk. I have a perfectly functioning data meter.

Kenny L. #23

Definitely seems to be buggy for some...

J. S.

Yes. The data meter has bugs. Hopefully you don't get charged due to the bug. If you do contact them:
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

Anne H. #1344

I guess you did some app upgrade trough mobie data.