Another outage?
Allison W.
Posts: 1,272 ✭✭
in My Mobile
Anyone else? My ability to send/receive texts is gone, as well as make phone calls.
34
Answers
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Same here.22
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Same here, I can see all the networks when I switch network to manual but each one says no service.22
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I was able to make a phone call and then poof, no more service.22
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It's a Friday tradition!23
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Yup... same here. No SMS or voice23
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Same issue here
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same issue. I started to shut down the phone. same problem. I new with Fizz, does it arrive ofter?22
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Yup. Same here22
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@Alexandre B. Unfortunately it seems like it...23
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Last Friday night the network was down for many of us from Friday early evening until about 4am Saturday, hence the jokes about a new Friday tradition.22
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i can make calls but not receive calls23
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Still working, I am talking on my phone right now although it seems I am on a 2G connection.23
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Same for me. And I have no idea how to contact customer service, if any...21
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again? really .....21
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Hi Folks,
Thank you for bringing this up!
If possible for those of you that do not have service please let us know what coverage you have included in your rate plan i.e. Quebec, Canada or Canada + US.
Thanks,
Fizz22 -
I have Canada wide coverage calls, texts, data, and I'm currently in Quebec. (no service at the moment)19
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My plan is CAN+US21
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I have QUEBEC coverage, and calls/texts/data are working fine.
I live on the south shore of Montreal.21 -
Wow.. I use my phone for work too. Very happy to be missing additional work and pay, could they reimburse me for that too? Then Fizz asks if we can help them solve the issues... Is this some kind of startup by some teenagers in the basement??24
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Answering to Fizz question - my coverage is Canada21
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yes another outage. This is just too much i feel. I am going back to fido/koodo .
Cant receive any calls
Can only make outgoing calls to non-fizz numbers.
This is pathetic. I would have hoped they learned from last week disaster.
Coverage: canada wide.23 -
I have two lines Canada calls unlimited and no network available. Sad. Two times the same week.
Living in Quebec province.21 -
Oh, this takes me back to Wind mobile times, except it's worse.
Just joined, so I guess things should get better from here?21 -
I have Canada wide coverage calls, texts, data, and I'm currently in Montreal and it's down.22
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I have Canada + US coverage, and also don't have network connection this morning21
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Yes, I lost the connection completely since this morning. Quebec coverage and currently at Montreal downtown.21
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My plan: Quebec wide + 6GB21
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Canada coverage. I’m in Ottawa, none of the ext networks are working either.16
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What is this? Why is this happening ...
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Its been 25 mins since this post brought the outage to Fizz's attention (facepalm that they didnt know this already) and an hour since Allison W. posted about it.
Whats the ETA? I feel like saving a few bucks wasnt worth it after all.22 -
I just also lost complete coverage..no data, no signal...I have Canada wide coverage too21
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I have the Can/US plan. What's going on with the service? The same issue happened last week. And is it going to happen every week ?20
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I call call out (haven't received any calls) but SMS in / out appear to be down as of about 1 hour ago.
I'm registered in Ontario with Canada+US. Currently physically in Western Quebec.19 -
Service is restored. I am in Montreal19
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Mine keeps going in and out. I'll get signal for about a minute, then it drops for 10-15, and that's been going on for a couple hours. At least I can get my notifications on occasion I guess.19
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doesn t work anymore19
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Crazy day, went for coffee and got rear-ended. Exchange information and phone numbers and oh yeah... my phone doesn't work. I don't think Fizz realizes the importance of having a phone17
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The normal friday routine?17
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cannot able to receive call. for the rest it works16
This discussion has been closed.