Why won't Moto G5 connect to Fizz

John C. 2501
John C. 2501 Posts: 6 ✭✭
After activating, and then inserting the sim my moto g5 (International Edition) says "No Service" on fizz.
I have restarted the device a number of times. The device did not receive the promised 'text' message.
How can I fix this?
Updates:
1. Phone works fine with sim card from Videotron
2. Fizz sim card installed on Samsung A5 also does not want work, but says sim is not provisioned
3. Manually selecting network Fizz/Fizz_ext does nothing useful

Answers

This discussion has been closed.