Got email SIM card delivered. But NO SIM delivered at address ?

I got an email that my SIM card was delivered. But I did not get the SIM card at my address. Too much of automation eh ? So where is the SIM card ?

Answers

  • Brian M. 1424
    Brian M. 1424 Posts: 5 ✭✭
    Same for me. I ordered 2 sims. I was told via "bubble" to order another. I was suppose to get refund. Nothing. Used bubble again. Waited 2 hours in a queue just for an automated reply that said "No agents available. This conversation has ended" Tried serviceclient@Fizz.ca just got an automated ticket number. We received your form Follow up on a complaint . Your request was assigned the number xxxx , and was handed over to a specialized team. Stay tuned — we’re working on it and we’ll update you shortly.
    Still waiting! Next stop BBB.
  • E S.
    E S. Posts: 405 ✭✭
    The courier sticks it in the window and doesn’t even ring the doorbell. Keep your eyes peeled.
  • Dallaire_M
    Dallaire_M Posts: 509 ✭✭
    It is anormal, you should contact Fizz
    https://fizz.ca/en/contact-us
This discussion has been closed.