Why has my service stopped working?

Kevin A. 1721 · December 2018

Hi,
I activated my SIM yesterday and transferred my phone number from Videotron. I was having no issues with my service for the last 24 hours. All of a sudden my service has stopped working. I have no texting/calls/data. I am in a location where I have received service before.
I have tried restarting my phone. Removing and re-inserting my SIM. No luck with either.
Does anyone have any suggestions?

Yusuf T. · December 2018

Fizz network is down.

Danton · December 2018

It’s down for me as well

Aleksey P. · December 2018

They are pretty fast to fix things, don't worry. iMessage issue only took 60 days.

Dave_Ref_62TOC · December 2018

Down for me. From Laval. It shows no signal on my phone...

Andrei S. #622 · December 2018

Same here. Anjou. No network signal.

S. A. · December 2018

Same for me. No service on my phone. My wife’s phone is working fine at same location.

hamidreza ghafghazi · December 2018

Same here! No service!
Please let's update each other once the service restored!

HugoLH · December 2018

The @Whizz just made an announcement letting us know that there were aware of the issue and are working on it to fix it: https://community.fizz.ca/questions/1825566-re-currently-experiencing-network-issues

J. S. · December 2018

Down for me in Ottawa.

Andy Y. #673 · December 2018

No service in Ottawa. Corresponds to everyone else's timing on the outage. Awesome because I was explaining my awedome fizz plan to my friend at the time. Ironic.

J. S. · December 2018

It's back up. So if things aren't working:
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

amelie B. 2633 · December 2018

Vendredi 7 décembre
No service Trois-Rivières. Will it be fix soon?

Why has my service stopped working?

Answers

Categories