Hypothetical Question - How would a billing error affect the renewal of an Introductory rate plan?
                
                    Emre Y.                
                
                    Posts: 264 ✭✭                
            
                        
            
                    **This is a Hypothetical Question**
How would a billing error affect the renewal of an Introductory rate plan?
Fizz states that you must not cancel or change plans in order to keep the introductory price.
Would a billing error result in a loss of the preferential rate or is a grace period given to resolve such errors?
                How would a billing error affect the renewal of an Introductory rate plan?
Fizz states that you must not cancel or change plans in order to keep the introductory price.
Would a billing error result in a loss of the preferential rate or is a grace period given to resolve such errors?
17          
            Answers
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            I read somewhere that there is a 7-day grace period to get things sorted out.8
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            Some info about it: https://fizz.ca/en/faq/how-do-i-fix-payment-issue7
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            Exactly what Danton said, as soon as you update your credit card, at midnight the next day your payment will be processed!7
 
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