Billing Problem?
Vrind G.
Posts: 5 ✭✭
My promotional period is still on but the bill for the second month is too high???
I have made some changes as to add some international coverage and the expected bill amount was 11 CAD but the debited bill amount is 39 CAD which is too high.
I did the changes before the alert not to change the plan else would be charged more.
Moreover my plan remained the same though the charges are increased.
Please help!!!
I have made some changes as to add some international coverage and the expected bill amount was 11 CAD but the debited bill amount is 39 CAD which is too high.
I did the changes before the alert not to change the plan else would be charged more.
Moreover my plan remained the same though the charges are increased.
Please help!!!
9
Answers
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When did you change your plan? Was it during the beta or introductory period?7
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You need to talk to one of the official Fizz Employees. Try through the contact form, or facebook chat or chat button.
Hopefully you get this sorted soon to your satisfaction.9 -
I changed the plan during the beta period but the price shown during the updation was 11 CAD.7
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