Problem when i send a MMS
xavier M. 35
Posts: 26 ✭✭
in My Mobile
Hey everyone,
I am trying to send a picture message and for some reason i can't.
Is anyone else having this issue also? If yes, did you find a solution?
7
Answers
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I had the same problem and after reading the Help, I couldn't find any answer the really applied to our case.
So I contacted the customer care service via chat. They troubleshoot a bit with me, but it still didn't work. They had to escalate to the technical service unfortunately. But luckily, it was solved within 3 days!
Best of luck,
Queen5 -
Hello,
Have you tried to follow the steps from the FAQ : https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-text-messages-why ?
Have a nice day!
Stefania4 -
Hi Xavier M
Did you get your MMS sorted yet?
I believe I am having a similar problem.
Cheers5 -
Hello,
Did you take a look at the steps presented in the FAQ provided by my colleague: https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-text-messages-why ?
Should you need further assistance, please do not hesitate to contact us: https://fizz.ca/en/contact-us
Erika5
This discussion has been closed.