Data use notification

Fizzuser1000
Fizzuser1000 Posts: 15 ✭
in Your Fizz Account
Is there a way to get notified on my phone that my data is running low? I see the notifications only when I log in to my account, but it's already too late. Thank you.

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  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 4,166 ✭✭
    Answer ✓

    Hi @Fizzuser1000

    You can read this : https://fizz.ca/en/faq/when-my-usage-will-switch-to-payasyougo

    Or contact the support. It's first a chat with a robot but if problem is not soluted you will be help by a Fizz agent: https://fizz.ca/en/support

    Welcome in the Fizz community

  • Goldfinch
    Goldfinch Posts: 1,868 ✭✭
    Answer ✓

    Yes, you can go to Settings, Communication preferences, go Plan communication preferences (if you have more than one plan you can set them separately), select the method (Text or email), then check if you want notifications at 75%, 90% and 100%. It says you will always be notified at 100%.

    If you're on a mobile device, you may need to scroll down a bit to see the options after selecting the plan.

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