Can I keep Fizz while roaming in the US for longer durations?

Anj
Anj Posts: 1 ✭✭

Hello everyone,

I have Canada+US plan and I am currently in the US. Not sure when I would come back to Canada but interested in keeping my Canadian number active. How long I can keep before Fizz can cancel my subscription stating I am outside Canada?

Thanks in advance.😀

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 3,062 ✭✭

    "

    • This coverage is designed for occasional use
    • Most of your usage (calls, texts, data) must take place within your subscription area

    If you primarily use your services outside your subscription area for three (3) consecutive billing periods, we may restrict or suspend access to partner networks."

    https://fizz.ca/en/faq/subscription-area-and-coverage-area#2

  • junozero
    junozero Posts: 2,382 ✭✭

    Three month

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 955 ✭✭
    edited September 27

    It depends whether by "keep" you actually mean "keep" or if you really mean "use". Which are two different things.

    As previous answers correctly stated, even a Canada+US plan is designed for occasional use outside of Fizz' subscription area. The US is not part of Fizz' subscription area, therefore the majority of your use can not be in the US for more than three consecutive billing periods.

    However, if you are not using your plan in the US, while still keep paying the monthly fee for it in Canada, there is no reason as to why you couldn't "keep" it indefinitely. Even the terms quoted above merely state that Fizz may restrict or suspend access to partner networks (i.e. US networks in this case), it says nothing about your plan being cancelled.

    The arrival of Wi-Fi calling adds another an interesting option. As the use of your Canadian number for talk and text exclusively over WiFi calling only would not involve the US partner networks, wouldn't incur any extra cost for Fizz, and thus should, in all likelihood, be acceptable even when exceeding three consecutive billing periods.

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