Gifting Data Error

thejoee
thejoee Posts: 2 ✭
in Data Gifting
im trying to gift data to my partner who has run out of data and i am getting a message my partners line doesnt have a data plan.

![](https://us.v-cdn.net/6032561/uploads/editor/ln/5tx9s4hslwzq.png "")
![](https://us.v-cdn.net/6032561/uploads/editor/pb/9as5r6vdobt3.png "")


anyone know why?

Comments

  • makejopa
    makejopa Posts: 1,357 ✭✭

    Does your partner's plan include data? To receive data, you must have a plan that includes data.

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,594 ✭✭

    Hi,
    One of the screenshots you linked to shows there's a plan change pending. If you added data to that plan and it did not have any data prior to the change, it will not be able to receive data until the start of it's next billing cycle month.

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,708 ✭✭
    edited August 25

    @thejoee said:
    im trying to gift data to my partner who has run out of data and i am getting a message my partners line doesnt have a data plan.


    anyone know why?

    Hello
    First try again paying attention to write just his referral code. Avoid to add space before or after it. I had that message once because I made that error.
    If you write the wrigth code and that he has a plan with data, you may be try to give some datas who are not in your plan. We can just give data from our plan. Not those received from Fizz or from an other Fizzer.
    If nothing of it, contact support https://fizz.ca/en/support
    Welcome to the Forum and Fizz Community

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