Ticket reply

suresh0704

How can we send a reply to a message in a ticket. A customer agent sent a message asking me for the reason. Do I need to send reply through email or is there an other window.

Mike RZMAX

@suresh0704 said:
How can we send a reply to a message in a ticket. A customer agent sent a message asking me for the reason. Do I need to send reply through email or is there an other window.

Contact support
https://fizz.ca/en/support

G225 code IRSGE

Contact support with chat. Use private browser for this.

alexanderluo10890

Contact support and give the ticket no.

Andrei_ref_R7VK1

If you received an email with an update of your ticket, then reply to that email directly.