Do I need cancel Fizz plan after success porting out?

Ferdinand
Ferdinand Posts: 19 ✭✭
in My Mobile

Hi due to work, i need to go with Bell. The porting out is done today. Do I need to cancel/unsubcribe my Fizz plan? Because currently I still can log in Fizz account and see Fizz plan with my number...

Answers

  • Bois_3ISKD
    Bois_3ISKD Posts: 8,732 ✭✭
    edited March 14

    @Ferdinand said:
    Hi due to work, i need to go with Bell. The porting out is done today. Do I need to cancel/unsubcribe my Fizz plan? Because currently I still can log in Fizz account and see Fizz plan with my number...

    No, it happens automatically.

    See following FAQ
    https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,234 ✭✭
    edited March 14

    Don't cancel as it will disrupt the number port.

  • alexanderluo10890
    alexanderluo10890 Posts: 2,172 ✭✭

    No, you don't need it.

  • junozero
    junozero Posts: 1,579 ✭✭

    After you cancel your plan, you will still have access to your Fizz account. All information about your plan — including your transaction history and payments — will be kept for three years.
    If this plan is the only one you have with Fizz, unsubscribing means you will lose your My Rewards points as well as referral bonuses you may have earned.

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