Reactivate ported line

RobertS
RobertS Posts: 1 ✭✭
in My Mobile

If I reactivate with Fizz a ported line, can I use my old Fizz SIM or I need a new one?

Answers

  • PotatoStarch
    PotatoStarch Posts: 553 ✭✭
    edited December 29

    I'm pretty sure you can enter the activation code from old sim card when prompted to. If that doesn't work you can contact support via chat.

    Make sure the sim card has the lightning icon for VoLTE printed on it, otherwise it's not compatible with the network after the 3G shutdown.

  • Mike RZMAX
    Mike RZMAX Posts: 7,541 ✭✭

    @RobertS said:
    If I reactivate with Fizz a ported line, can I use my old Fizz SIM or I need a new one?

    Your old SIM card must have a red lightning bolt icon to work.

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