Rewards

Fedi
Fedi Posts: 4 ✭✭
in Phones

I have shopped a phone 2 days ago I receive an email with the receipt and the tracking number but I m surprise to see 0 points reward ,,,I m wondering why ? Someone have idea about it ? Thank you

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,432 ✭✭
    edited December 20

    Hi, A phone purchased from Fizz will have the reward points added after the next payment.

    3 points by dollars.

  • PotatoStarch
    PotatoStarch Posts: 455 ✭✭

    Achievements usually take a while to update as well.
    If it doesn't update eventually you can contact customer support via chat.

  • Mike RZMAX
    Mike RZMAX Posts: 7,417 ✭✭

    @Fedi said:
    I have shopped a phone 2 days ago I receive an email with the receipt and the tracking number but I m surprise to see 0 points reward ,,,I m wondering why ? Someone have idea about it ? Thank you

    "Expect on average a 30-day delay following the receipt of your phone to see these fresh new points in your Fizz account."

    See point 5 of the following FAQ
    https://fizz.ca/en/faq/how-do-i-get-started-my-new-phone

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,704 ✭✭
    edited December 20

    You will receive your points in approximately 30 days

  • alexanderluo10890
    alexanderluo10890 Posts: 1,677 ✭✭

    Wait for next payment. If still not received, contract https://fizz.ca/en/support

  • Mark123_2024
    Mark123_2024 Posts: 8,905 ✭✭

    @Fedi said:
    I have shopped a phone 2 days ago I receive an email with the receipt and the tracking number but I m surprise to see 0 points reward ,,,I m wondering why ? Someone have idea about it ? Thank you

    It will come with you next billing cycle. If you want them now you can contact the support team.

  • Fedi
    Fedi Posts: 4 ✭✭

    Thank you so much for your replies

Categories