Data Gift

aarvee
aarvee Posts: 3 ✭
in Data Gifting
Hi, I am a new user and setup my account with 2 plans for myself and my daughter. She ran out of data so I gifted mine. She ran out of that so someone gifted me 1.5GB but that was added to my plan instead of hers. How can I request/get a data gift to her plan? I asked customer service to help transfer but they said it cant be done. Can someone help me with how to do this and with a data gift please? Thanks in advance!

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,940 ✭✭
    edited December 7

    If data gifts are sent by the refferal code, by default they go to the first activated plan. To receive data gifts directly to the other number from your plan is only possible by the phone number, but it's not allowed on the forum. You can ask your friends or family to send the data gifts to your daughter's phone number.

    PS.
    It was a workaround, but not sure if it still works. You can disable the data for your number for one billing cycle. In this way data gifts will start going to your daughter's number. After one billing cycle you can enable back data for your number, data gifts should still go to your daughter's number. During these changes there is a risk that the price for your current plan can increase and you will have to pay the new price.

  • aarvee
    aarvee Posts: 3 ✭
    Thanks @Andrei_ref_R7VK1 for your response. I dont see the option to disable data for my number in settings. Guess that option is not available any longer?
  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,940 ✭✭

    @aarvee said:
    Thanks @Andrei_ref_R7VK1 for your response. I dont see the option to disable data for my number in settings. Guess that option is not available any longer?

    I mean to update your plan to 0GB of data for one billing cycle.

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