HOW CAN I CANCEL MY PLAN

SYS
SYS Posts: 2
edited November 21 in My Mobile
I DONT USE THE PHONE, I WANT TO CANCEL MY PLAN ASAP

Answers

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,273 ✭✭
    edited November 21

    To cancel a Fizz plan, log in to your account, go to "My plans," select "Manage my plan" or "Manage," and then click "Unsubscribe". If you want to keep your number, do not cancel; instead, have your new provider initiate the transfer process, which will automatically cancel the Fizz service once the number is transferred.

    See https://fizz.ca/en/faq/unsubscribe

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,196 ✭✭
    edited November 21

    @SYS said:
    I DONT USE THE PHONE, I WANT TO CANCEL MY PLAN ASAP

    Once signed into your Fizz account, go under My plans > Manage my plan > Unsubscribe.

    See FAQ following
    https://fizz.ca/en/faq/unsubscribe

  • junozero
    junozero Posts: 1,017 ✭✭

    You can unsubscribe from your plan at any time, but the cancellation will officially take effect at the end of your current payment cycle.

  • alexanderluo10890
    alexanderluo10890 Posts: 1,513 ✭✭

    If your cancellation occurs during the trial period, you'll get full refund.

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