imessage stopped working

9U9NV
9U9NV Posts: 12 ✭✭
edited November 16 in My Mobile

My imessage suddenly stopped working? There is a spinning gear next to my number on the imessage page.
I've tried turning it on and off, reseting my icloud, etc.

Best Answer

  • BradDoell
    BradDoell Posts: 394 ✭✭
    edited November 15 Answer ✓

    Good morning @9U9NV

    I recall having this problem a while back. From Apple support

    Site faviconIf you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support (CA)

    Turn off and restart iMessage and FaceTime

    Go to Settings > Apps > Messages and turn off iMessage.
    Go to Settings > Apps > FaceTime and turn off FaceTime.
    Restart your iPhone.
    Turn iMessage and FaceTime back
    I also signed out of my Apple ID and then signed back into my Apple ID.

    I have found that it is more convenient to use an email address (the one you use to log into your Apple ID for iMessages) instead of a phone number.

    More info from Apple support:

    “If your phone number still doesn’t have a check next to it in Settings after 24 hours

    It might take up to 24 hours for your carrier to verify your phone number with Apple. Contact your carrier to make sure that you can send and receive SMS messages and wait up to 24 hours after you try the troubleshooting steps above.

    If iMessage is on and a spinning gear appears next to your phone number, your device automatically attempts to verify your phone number. There is no need to repeatedly turn iMessage off and on.”

    Cheers,

    Brad

Answers

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,177 ✭✭

    @9U9NV said:
    My imessage suddenly stopped working? There is a spinning gear next to my number on the imessage page.
    I've tried turning it on and off, reseting my icloud, etc.

    Toggle Airplane Mode: Turn on Airplane Mode, wait a few seconds, and then turn it off again. This can refresh your network connection.

  • GyslainH
    GyslainH Posts: 726 ✭✭

    Do you have another sim or esim from another company? Ios26 has a bug that can cause iMessage to,stop,working if you have 2sim/esim of different provider in the phone

  • 9U9NV
    9U9NV Posts: 12 ✭✭

    tried to do that too but still doesnt work- i see fizz has had issues with this before too
    keeps spinning icon next to my phone number

  • GyslainH
    GyslainH Posts: 726 ✭✭

    @9U9NV said:
    tried to do that too but still doesnt work- i see fizz has had issues with this before too
    keeps spinning icon next to my phone number

    Check my post my gf had this issue with another company
    As soon as she removed the old physical,sim and just kept the esim it started working after a reboot

  • 9U9NV
    9U9NV Posts: 12 ✭✭

    i have another phone number with another sim under the same icloud email - let me try to turn that off

  • GyslainH
    GyslainH Posts: 726 ✭✭

    @9U9NV said:
    i have another phone number with another sim under the same icloud email - let me try to turn that off

    Turning off didn’t work for my GF she had to physical remove it

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,177 ✭✭

    Even if you fix the situation it may take few hours to sync with Apple and stop loading and work, this have solve itself for me during night.

  • Mike RZMAX
    Mike RZMAX Posts: 7,083 ✭✭

    Restart your phone

  • GyslainH
    GyslainH Posts: 726 ✭✭

    @9U9NV said:
    i have another phone number with another sim under the same icloud email - let me try to turn that off

    So,did,you try our different solution ?

This discussion has been closed.

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