Notification show in French even though settings and browser set to English

naveed
naveed Posts: 31 ✭✭

Today just seems to be that kind of day for me..
Here's another question / concern i have which i haven't posted about in a while but i wanted to address today.

I have my account communication set to English.
However, when i log into my account and click on the bell icon, the notifications i see are always in French.

My browser is also showing english language on top and the whole website shows english but the notifications are in french. Is this a glitch in the system or am i the only one having this issue?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 12,877 ✭✭

    Hi
    If you try to switch to french and after to english ?
    Sometime the GUI does this kind of issue

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 1,021 ✭✭

    For me, I noticed notifications are always in the langage of the section where they come from. Look in this icone there are some in french and some in english

  • naveed
    naveed Posts: 31 ✭✭

    @elena code xzi4t said:
    Hi
    If you try to switch to french and after to english ?
    Sometime the GUI does this kind of issue

    I tried to do that too. switched to french and then english and nothing. still shows french.

  • naveed
    naveed Posts: 31 ✭✭

    @SuperFrizz 5CQ2W said:
    For me, I noticed notifications are always in the langage of the section where they come from. Look in this icone there are some in french and some in english

    I do not have anyone on my network that is french speaking.
    last night i also ported a line into my account and after it had completed transferring in, i got a message from fizz in french that it was complete.

    I think there is some glitch in the system.

    Most people do not reply to an english question in french (at least not in my experience)

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 1,021 ✭✭

    @naveed said:

    @SuperFrizz 5CQ2W said:
    For me, I noticed notifications are always in the langage of the section where they come from. Look in this icone there are some in french and some in english

    I do not have anyone on my network that is french speaking.
    last night i also ported a line into my account and after it had completed transferring in, i got a message from fizz in french that it was complete.

    I think there is some glitch in the system.

    Most people do not reply to an english question in french (at least not in my experience)

    You are right . People have to use the langage of the section where they are writing. But when the messages are resumed for the Activity feed or Notifications sections They are published in the langage used when they were written. Il am sorry but I'm not able to send a more big picture. Look by yourself by clicking on the bell.

  • naveed
    naveed Posts: 31 ✭✭

    @SuperFrizz 5CQ2W said:

    @naveed said:

    @SuperFrizz 5CQ2W said:
    For me, I noticed notifications are always in the langage of the section where they come from. Look in this icone there are some in french and some in english

    I do not have anyone on my network that is french speaking.
    last night i also ported a line into my account and after it had completed transferring in, i got a message from fizz in french that it was complete.

    I think there is some glitch in the system.

    Most people do not reply to an english question in french (at least not in my experience)

    You are right . People have to use the langage of the section where they are writing. But when the messages are resumed for the Activity feed or Notifications sections They are published in the langage used when they were written. Il am sorry but I'm not able to send a more big picture. Look by yourself by clicking on the bell.

    I'm not referring to forum messages. I'm referring to the messages i get on my account from fizz. They shouldn't be in french language if my communication is setup for English.

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 1,021 ✭✭

    @naveed Sorry if I mistunderstanded your question. I suggest you to contact Whizz on th forum or the support on the account section.

  • naveed
    naveed Posts: 31 ✭✭

    @SuperFrizz 5CQ2W said:
    @naveed Sorry if I mistunderstanded your question. I suggest you to contact Whizz on th forum or the support on the account section.

    no worries.
    I'm just surprised not many people have this issue.
    Fizz is saving all the issues for me today.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 350 ✭✭

    This sometimes happens to me as well, but don't see what the big deal is. I mean, you have to be aware that you are subscribing to a Québécoise company with a service originally offered only to Québec and Ottawa and only recently extended to other parts of Canada. Also, with any browser these days, it takes like two clicks to translate a web page into English.

    Most people do not reply to an english question in french (at least not in my experience)

    This is because the Whizzes make an effort to keep English and French conversations on the respective side of the forum. In that they will move conversations when users accidentally open them in the other language

  • alexanderluo10890
    alexanderluo10890 Posts: 1,044 ✭✭

    @naveed You need set the notification language: https://forum.fizz.ca/en/profile/preferences/

  • naveed
    naveed Posts: 31 ✭✭

    @MobileFizzer_VBMV6 said:
    This sometimes happens to me as well, but don't see what the big deal is. I mean, you have to be aware that you are subscribing to a Québécoise company with a service originally offered only to Québec and Ottawa and only recently extended to other parts of Canada. Also, with any browser these days, it takes like two clicks to translate a web page into English.

    Most people do not reply to an english question in french (at least not in my experience)

    This is because the Whizzes make an effort to keep English and French conversations on the respective side of the forum. In that they will move conversations when users accidentally open them in the other language

    I realize its a company from a french speaking province but still i didn't expect this.
    i can translate from google but its annoying to have to see french when i prefer it not to be in that language.

  • naveed
    naveed Posts: 31 ✭✭

    @alexanderluo10890 said:
    @naveed You need set the notification language: https://forum.fizz.ca/en/profile/preferences/

    already in English. Regionality, and language all in English