SIM Cards for switching to FIZZ

nbinnema
nbinnema Posts: 2
Hello all! Just joining this forum, considering switching to a Fizz phone plan. My current phone is not compatible with eSIMs, but it does have a physical SIM card in it. My questions are: (1) Can I use the SIM that is currently in my phone as a SIM that I already have, and just activate it to my FIZZ account? (2) If I need to order a SIM card from FIZZ, does that mean that the SIM Card will be mailed to me, and I will have to replace it on my own? Does the opening tool get mailed along with the SIM Card?

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,332 ✭✭
    edited May 23

    Hi, new sim for Fizz and yes tools is include.

  • elena code xzi4t
    elena code xzi4t Posts: 11,866 ✭✭

    1) only if it is a fizz sim otherwise you need to buy one
    2) yes for the 2 questions

  • Mike RZMAX
    Mike RZMAX Posts: 4,643 ✭✭

    @nbinnema said:
    Hello all! Just joining this forum, considering switching to a Fizz phone plan. My current phone is not compatible with eSIMs, but it does have a physical SIM card in it. My questions are: (1) Can I use the SIM that is currently in my phone as a SIM that I already have, and just activate it to my FIZZ account? (2) If I need to order a SIM card from FIZZ, does that mean that the SIM Card will be mailed to me, and I will have to replace it on my own? Does the opening tool get mailed along with the SIM Card?

    Your current SIM card is not compatible.
    The Fizz SIM card will be sent to you by Planète courrier.

    Yes, the SIM card tool is included.

  • swatt_code_K2HJV
    swatt_code_K2HJV Posts: 184 ✭✭
    edited May 23

    Hello @nbinnema

    You must have a Fizz sim card. If you order one from Fizz, it will be a courrier service delivery. You may also buy one at different places.
    https://fizz.ca/en/participating-stores/sim-card#stores

    No activation fee. You will receive a tool with the sim card and instructions to install and activate.