No data for this month. Please help. Reference code-HT5II.

Vipin
Posts: 2 ✭
Reference code-HT5II
I recently checked my account and saw that my payment was due in three days, so I chose not to change my plan at that time. However, the payment was deducted immediately, and the freezing period began the same day.
As a result, I’m now unable to make any changes to my plan until the next billing cycle. Additionally, since this is the third month, data rollover does not apply.
I would really appreciate it if any of you could assist me with this situation—particularly regarding the data. Any help you can offer would mean a lot.
Thank you in advance for your support.
I recently checked my account and saw that my payment was due in three days, so I chose not to change my plan at that time. However, the payment was deducted immediately, and the freezing period began the same day.
As a result, I’m now unable to make any changes to my plan until the next billing cycle. Additionally, since this is the third month, data rollover does not apply.
I would really appreciate it if any of you could assist me with this situation—particularly regarding the data. Any help you can offer would mean a lot.
Thank you in advance for your support.
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Comments
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@Vipin said:
Reference code-HT5III recently checked my account and saw that my payment was due in three days, so I chose not to change my plan at that time. However, the payment was deducted immediately, and the freezing period began the same day.
As a result, I’m now unable to make any changes to my plan until the next billing cycle. Additionally, since this is the third month, data rollover does not apply.
I would really appreciate it if any of you could assist me with this situation—particularly regarding the data. Any help you can offer would mean a lot.
Thank you in advance for your support.
Unfortunately we cannot send you data because your current plan contains no data
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