physical sim card vancouver!

3_fizz

hey fizz community! i just transferred one line from fido to fizz last night - two more to go, so excited! i went on a quest for physical SIM cards in vancouver today to speed things up, checking the store map on the fizz site. turns out, some numbers are out of service, and all the stores (i called all of them) haven’t had stock in months—they even suggested fizz might prefer we do online orders. but every fizz support customer service i've asked keeps sending the same link, but it’s not quite up-to-date. any tips on where i can get a fizz sim card in vancouver asap? or should i just order online and chill for a week?

elena code xzi4t

Hi @3_fizz

You can always order on line, if your phone are recent you can also opt for the eSIM, please be sure that the phone are on the VoLTE certified list, if you want to use for calls https://fizz.ca/en/faq/compatible-devices

And take into consideration the use of multiple account, and using the reference of your previous account, to get 25$ on each one

Evolz

Welcome to Fizz!

G225 code IRSGE

Hi, ordering online might be your best bet. Standard shipping usually takes 2 to 5 business days.

Alternatively, if your phone supports eSIMs, you could consider that option.

It’s free and can be activated the same day. Just make sure your phone is compatible with Fizz's VoLTE certified list for calls. https://fizz.ca/en/faq/compatible-devices

If you're in a hurry, the eSIM route could save you some time.

Mitsu2023

Welcome to Fizz! Enjoy!

3_fizz

thanks! i'm aware of the e sim option. it's an iphone 7 so it requires physical sim.

alexanderluo10890

welcome to Fizz

3_fizz

hi anyone know why i can't post a new post - i transferred in from fido to fizz with phsical sim card last night since i have no service and my imessage is not working either! i can't post this as a seperate post! not effective help received.

Fly_on_the_wall

I personally went to a Circle K in the suburbs and they had physical SIM... he did have to search for it though.

propea

Yeah, the SIM card situation in Vancouver has been a bit tricky. The store locator on Fizz’s site isn’t always accurate, and it seems like most places don’t restock frequently (or at all). Some people have had luck finding them at smaller convenience stores, but it’s hit or miss.

Ordering online is definitely the safest bet, even if it means waiting a few days. If you’re in a real hurry, you could check local buy/sell groups or even ask if another Fizz user in Vancouver has an extra SIM they’re willing to part with.

Hopefully, Fizz updates their store list soon! Let us know how it goes—good luck with the transfers! 🚀

3_fizz

more than 24 hours has passed since i transferred my existing number from Fido to Fizz last night near UBC in Vancouver - still no service and even imessage is not working! fizz provide no update on what's going on! just kept telling me "rest assured" "our dedicate team is working it" "soon" "very soon" "be patient" - -I purchased a new physical SIM card and am using an iPhone 7 (confirmed it is compatible from the website and the rep). The activation process took over 2.5 hours to complete. Since ~ 8:36 pm last night, after the so-called successful transfer (no more Fido signal and Fido confirmed my line was transferred out), I’ve had no Fizz service. Even iMessage is not working, and there's no SOS display either.

I’ve tried other phones with the same result. I reset the network connection, restarted my phone multiple times, and inserted and removed the physical SIM card, but nothing works. The issue was escalated to tech support with a ticket last night, but there have been no meaningful updates. The last responses I received were vague, saying "be patient!""very soon," "any time," or "hopefully by the end of the day!"

We also tried transferring another existing line from Fido, this time using an eSIM card for an iPhone 13. After numerous attempts, the eSIM still could not be added to the phone. This has been an extremely frustrating experience so far.

My work and study heavily depend on phone service, and I'm now stuck. I can't transfer to another provider because my number with Fizz isn’t working—I can’t even receive a porting request. This has been an extremely frustrating experience, and I urgently need help.

Furthermore, I noticed that the discussion post was closed too soon, preventing me from continuing a meaningful conversation. The reason I decided to post here is due to the desperate situation I'm in. I tried posting on the community notes, and though I finally managed to post a short note, it was quickly closed, which prevented me from continuing the discussion and getting meaningful assistance. Out of desperation, I came here to make my first post.

The reason I chose Fizz was for its flexibility and cheaper plan. I don’t have the budget to temporarily get another line, as it would cost me more and I rely on the service that was promised. I don't expect to go and get another line and pay extra for it and i can't even get my same number back.

3_fizz

fizz has either hide my comments and post or not approved them. my 2nd line got transferred last night from fido to fizz. i have so fizz phone service no data no meaningful updates from tech support. ridiculously crazy! almost 30 hours past no network service no data! what a nightmare experience so far!

3_fizz

i called all shown on the map on fizz website on the east side of commercial store - none of them have it and some of the numbers are no longer in service. i called 2 out of 3 listed on the map in DT vancouver. the two of them have it they just got it yesterday morning when i called. so fizz needs to update their info so others do not have to go through what i did! also for a different line i was not able to transfer - but either can't post or post got closed so quickly "i transferred my existing number from fido to fizz last night in vancouver near ubc. i purchase a new physical sim card and i use iphone 7. it took over 2.5 hrs to complet activation last night. so since 8:36pm last night after the so called successful transfer (no more fido signal and fido confirmed my line has been transferred out), i have no fizz service and even imessage is not working. no SOS display either. i tried with others phones, same problem. i reset the netwrok connection, i restart the phone multiple times and insert and take out the physics sim card nothing works. problem was escalated to tech with ticket since last night, still not meaningful update! the last few replies were "very soon" "any time" or "hopfully by end of the day!" my work & study access heavily depends on phone connection! i'm stuck! i can't transfer out to other providers either becuase my current number with fizz does not work! can't even receive a porting/transfer request! so stuck and urgently needs help! it hasbeen most unpleasant experience! also, why the post discussion closed so soon! can't even have a continued meaningful discussion?!" need help to post this and help to get some attention. it is for a different line does not associate with the current user name. thanks!

3_fizz

thanks! the transfer sucks! since the transfer last night no service and imessage nothing works! no meaningful update the my post can't be posted as it does not get approved!