Volte sim card

Alex M. #14573

Hi I have my volte SIM card Why do they ask me for a picture of my credit

elena code xzi4t

Hi @Alex M. #14573

Are you trying to replace the SIM?

This is to prove that you are the right person, you should hide the numbers at the exception to the last 4.

This is to our protection

elena code xzi4t

https://forum.fizz.ca/en/discussion/comment/6989987#Comment_6989987

You should give the copy of the credit card associated with your plan, and delete all the numbers at the exception to the last four

Alex M. #14573

Hi Elena

Yes to replace my volte sim card I sent a government ID picture of me and my address t

Alex M. #14573

I did give the last 3 digits of my credit it was still not enough

G225 code IRSGE

Hi, here on the forum, we are only volunteers so see with the support why it is not enough. You need the last 4 and not the 3 I think.

https://fizz.ca/en/support