Wired connection to modem slow

bballboy
bballboy Posts: 2 ✭✭
edited March 5 in Internet

Hi, I am currently subscribe to 200mbps download and 30mpbs upload. I have taken my laptop and connected it directly to my modem via Ethernet and did a speedtest using Google's speedtest page. My download is around 20-30 mbps and my upload is around 10mbps. This speed is giving me some issues. Can anyone help me diagnostic this issue? I have attempted to restart my router and the result is the same.

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 11,194 ✭✭
    Answer ✓

    Hi @bballboy

    try top reboot the modem, use a different cable and check the ethernet configuration in your laptop

    What color are the leds in the ethernet port?

    What speed do you have with wifi?

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