Can't get to voicemail setup

Mike McNally

Site says I should go to My Plan> Advanced …

Advanced does not show up

zipilgrim

It's a little more clicks than that.

Go to My Plan → Manage my plan (big green button to the right of your plan details) → Advanced Parameters (at the bottom, under Everything Else) and you should see the option to set up your voicemail pin.

If you're using Visual Voicemail I think there's some more setting up you need to do on the phone itself. I don't remember the exact steps, but I do remember that it seemed that it wasn't working until I restarted the phone, then everything's been fine since.

Does this help?

Oli 64JKA

In advanced parametersclick on Pin to access your voicemail.

To customize or reset your PIN: 

Follow the instructions in your voicemail or do it from your Fizz account under My Plans > Manage My Plan > Advanced Parameters > PIN to Access Your Voicemail..