Lost old phone (SIM from different provider), how do I activate new Fizz SIM card?
Hi, I lost my old phone with a different provider SIM card inside….. Got a new phone and switching to Fizz. Received SIM card today, but cant activate it and switch old number to new phone since I have to confirm by text (type YES) using my old SIM.
What do I do?
Best Answer
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The best way would be to contact your old phone provider. They will probably get you to buy a new sim card and associate it with your account. Its the only way if you want to keep your old phone number.
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Answers
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Sorry but you need to activate the other provider SIM before be able to transfer the number to a different provider.
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I had a quick look at the Koodo support site. It looks like you should log into your Koodo account and initiate a conversation there.
With any luck, they will be able to authorize the porting of your number to Fizz.
Cheers,
Brad
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For switching the number to another provider you need to reply to a message saying that you agreed with the change.
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