What to do to make Fizz router compatible with fibre?

Abdel18
Abdel18 Posts: 2 ✭
edited September 28 in Internet

Hello, i received my Fizz router today and i found out it's not compatible with the fiber box that is installed on the wall by the previous tenants, what should i do now? I need the internet asap as i work from home

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 9,036 ✭✭
    Answer ✓

    Hi @Abdel18

    Fizz is using a coaxial cable, if fizz sent you the modem this means that previously therewas a coaxial cable on that habitation.

    Can you please check if you have a coaxial cable and connect it to the Fizz modem?

    If you don't have you need to chat with the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

This discussion has been closed.

Categories