Unsubscribe/Resubscribe to add channels, but show as "not subscribed"

aype
aype Posts: 12 ✭✭
edited August 5 in TV

Hey team,

I wanted to try adding more channels to my basic plan but there was no option to change the plan so I followed the advice on this forum and unsubscribed/resubscribed.

All of this worked, got to build the plan and got invoiced.

On the TV app, I logged out and logged back in and the channels appeared. However, when I click on them, it tells me that I am not subscribed to these channels. Is there anything else that needs to be done to activate them?

Thanks

EDIT: Actually, none of the channels appear as subscribed now. I guess this little manipulation made me pay twice for today and I get none of it

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 9,043 ✭✭
    Answer ✓

    Hi @aype

    Try again after a couple of hours therefore is not immediate the subscription

Answers

  • aype
    aype Posts: 12 ✭✭

    Did tons of stuff (clear cache, clear data, re-install app, re-login) but in the end, seems like it started working by itself past around 1AM...

  • aype
    aype Posts: 12 ✭✭

    You're correct @elena code xzi4t I guess I was just too impatient :)

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