Not able to change my plan

Keerthana

I would like to change my plan for next month, but i can’t because i have this message : "No change can be made until 2024-08-03, come back after that day. Can I know how can I change my plan ?

AK20230110

Hello,

@Keerthana

You where doing everything the right way, is just that the policy in place is not allowing you to continue with your desired change. Come back at the indicated date.

https://fizz.ca/en/plan-change-policy

If you have any questions about the Plan change policy, please contact customer service

https://fizz.ca/contact-us

BeakBird

Your plan cannot be changed when you are within 108 hours of your payment date.

https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan