The disney channel has audio description by default.

Mevelyn
Mevelyn Posts: 7 ✭✭
edited July 26 in TV

Hello, I just wanted to let you know that Disney Channel has audio description enabled by default, and there doesn't seem to be a way to disable it. Thanks!

Best Answer

  • jvh_NVPF2
    jvh_NVPF2 Posts: 627 ✭✭
    edited July 24 Answer ✓

    You can disable them with these instructions: https://fizz.ca/en/faq/how-does-fizz-tv-app-work-and-what-are-its-functions

    There are two ways to enable described video: 

    From in-player controls while watching a program, select the described video icon or banner to toggle described video on or off.  

    Alternatively, described video can be enabled or disabled from the Settings page of the Fizz TV app. 

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 7,879 ✭✭
    edited July 24

    Hi @Mevelyn

    Can I suggest to try to signal directly from the application Settings > Help > Customer Service Team in this way you will give the opportunity to the support to check the configuration too

  • Step_WYQMY
    Step_WYQMY Posts: 1,264 ✭✭

    Thank you for this information

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