I want to terminate my fizz homeland, Internet service

Sujan
Sujan Posts: 2 ✭✭
edited July 22 in Welcome and join
I’m not new. I am old client. I just want to terminate my intern line. Please let me know how we can do that.

Best Answer

  • BeakBird
    BeakBird Posts: 3,654 ✭✭
    edited July 18 Answer ✓

    To unsubscribe from your Home Internet plan, log in to your Fizz account and go under My plans > Manage plan > Unsubscribe and follow the on-screen steps. Don’t forget to note your return ID number for your Wi-Fi modem.

    You have 15 days following the date you unsubscribe to return your Fizz Wi-Fi modem (and its power cable) to Fizz. Failure to do so means you will be automatically charged the amount of $225, plus applicable taxes. If you are charged this amount but do end up sending back the modem, then no worries, you will be automatically refunded.

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