Split the 2 numbers in the same account and keep the numbers

DIMITAR T.
DIMITAR T. Posts: 7 ✭✭
edited June 21 in My Mobile

I have 2 numbers within the same account. Is it possible to split them in two different accounts and keep the same numbers?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 8,421 ✭✭
    Answer ✓

    Hi @DIMITAR T.

    This is not possible, the only option is to move the number to another provider and move it back.

    The short answer, unfortunately, is no.

    As much for a mobile plan as for an Internet plan, our systems do not allow the transfer from one account to another. It is also impossible to group several accounts together. These are features we are working on, but for now, it is impossible.

    The only alternative is to unsubscribe from the plan in the account you want to leave and resubscribe to a new plan from the new account. And that is why we are working hard to address this situation as soon as possible.

Answers

  • Mark123_2024
    Mark123_2024 Posts: 4,779 ✭✭

    I don't think that is possible.

  • Mark123_2024
    Mark123_2024 Posts: 4,779 ✭✭

    I found the same questions from 2019 but the discussion was closed without an answer. You can contact the Fizz support for your problem.

This discussion has been closed.