Usage

Tony_D1
Tony_D1 Posts: 2 ✭✭
edited May 2 in Your Fizz Account
Hello,

The "see my usage" page on my account is confusing because it only shows "remaining" as a total. I'm looking for a quick summary of the total data used,not remaining in each bucket (ie - show me a grand total number used), so I can compare it with the usage on my phone. For a while I thought the counts did not match because it was not clear which bucket the usage was coming from. Now I have seen that I have to go to daily, do the math before I can compare. This is not obvious, you need to show a summary total used data. Unfortunately for me, I now see I used "extra bonus" data when in fact I had plenty of data left in my plan... the display is confusing.

Answers

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,899 ✭✭

    In the overview tab you should have a number that corresponds to the total data remaining. From there you can calculate how much you used, if that's what you are asking…

  • Mark123_2024
    Mark123_2024 Posts: 5,094 ✭✭

    You can see the total in your account.

  • elena code xzi4t
    elena code xzi4t Posts: 9,076 ✭✭

    Hi @Tony_D1

    I was looking all around, I can see only the usage of the previous month.

    In order to see the usage of the month I need to calculate, when I go on my plan I can see the data remain and the total that was available at the beginning of your cycle. Sorry

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