Adjust my plan
Hi,
Can I still adjust my plan while it's pending? It's only on the 19th but it seems like I don't have the option.
Also, I'm trying to make a call but it says I can't according to my plan. My coverage is Québec, Canada. I moved up North in Kuujjuaq, but I'm still in Québec. Anyone knows why I can't make calls? I also can't use my data. What's going on???
Thanks :(
Best Answer
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According to the coverage map, Fizz does not provide coverage in Kuujjuaq. That's likely the problem why it is not working.
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Answers
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Sorry but from the map https://fizz.ca/en/coverage you can see that is a white area which means that are not covered from Fizz.
If you want you can always contact the support, go to this page https://fizz.ca/en/faq/subscription-area-and-coverage-area, in the bottom right corner you will find a green bubble click on it and chat with the support
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For your first question, no it is not possible to change it during the pending period.
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