When changing mobile plan, do we lose the upgrades and perks once the new plan takes effect ?

David T. 12544
David T. 12544 Posts: 6 ✭✭
edited February 3 in My Mobile

For example, I have 1 dollar rebate, and 500 MB and 250 MB additional data. Will I lose them ?

Thanks in advance !

Best Answers

  • NinjaMarky
    NinjaMarky Posts: 2,787 ✭✭
    Answer ✓

    Hi,

    You will keep all your upgrades as long as your plan is active. The same upgrades will be there every month even when your new plan takes effect.

    Each time you reach a new level in the My Rewards program, you unlock a new upgrade. An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly discount on the price of your Home Internet plan. https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

  • David T. 12544
    David T. 12544 Posts: 6 ✭✭
    Answer ✓

    Thank you for answering my question!

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