international call to China only works occasionally.

Siuzz
Siuzz Posts: 2
edited January 11 in My Mobile
I got 1000 international call minutes to China. However I can only call through occasionally. Is there anything I should be aware with my setting? why is the service not consistent?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 12,856 ✭✭
    Answer ✓

    Hi @Siuzz

    This week I had a problem me too with the international calls, sometime I need to call twice

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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