compatability LTE
Hiya, I'm having some trouble getting my Nokia 7.2 on the LTE network of Fizz. Previously (with different carrier) I never had a problem using voLTE on my Nokia 7.2, am I doing something wrong here, or is Fizz just a bit picky with what phones they support?
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Best Answer
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Hi @wvkelle
Your phone is not certified with Fizz, therefore, you cannot use the VoLTE https://fizz.ca/en/faq/compatible-devices, at least at the moment
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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