Data roll over when changing plans

loulou0606

I currently have a 4go plan but thanks to data rollover, I have a lot more with the data I did not use from previous months. If I change my plan to 1go a month, will I lose all the data accumulated (I currently have about 8go accumulated with previous months)?
Thank you.

Jess_i88b6

Hi @loulou0606

No, you will not lose them

Does my rolled over data instantly expire when I change my plan?

Of course not. You keep your rolled over data for two (2) complete payment cycles even if you change your plan during that time, and even if that new plan has no data.

Warning: when your data is expired, it will show as used

Source: https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work