Data roll over when changing plans

loulou0606
loulou0606 Posts: 2 ✭✭
edited January 5 in My Mobile
I currently have a 4go plan but thanks to data rollover, I have a lot more with the data I did not use from previous months. If I change my plan to 1go a month, will I lose all the data accumulated (I currently have about 8go accumulated with previous months)?
Thank you.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    edited January 2 Answer ✓

    Hi @loulou0606

    No, you will not lose them


    Does my rolled over data instantly expire when I change my plan?

    Of course not. You keep your rolled over data for two (2) complete payment cycles even if you change your plan during that time, and even if that new plan has no data.

    Warning: when your data is expired, it will show as used

    Source: https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work

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