$5 SIM card

antonek Posts: 2
edited January 6 in My Mobile
I am unable to find the SIM card for $5 at the participating stores. They do not seem to be aware of the promotion until Jan 8, 2023. I had to buy the $15 card. I have kept the receipt. Can I be reimbursed?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 12,839 ✭✭
    Answer ✓

    Hi @antonek

    Contact the support after the activation with the prove

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option ? chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Or by private message on Facebook: https://www.facebook.com/fizzca/

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